Download xfinity app roku

Can you please click the Direct Messaging icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name so we may further assist you. I am also having this problem. Please post the solution as I'm sure there are many more of us. Hello, joep I'm sorry to hear you're also having this issue with the app. I would be more than happy to troubleshoot with you publicly until I need to access your account details for further information.

So that we don't go over something you've already done, can you please share what you've done on your own already? Have you by any chance removed the app from your phone and downloaded it again to see if that works? How about using another device, have you tried that? It says I have to watch through my home xfinity wifi. First off, that is exactly what I am trying to do. So I used my xfinity account information to log into my xfinity account.

It will not work. This is ridiculous. Woops, that was not accurate. I do have cable tv at my actual house. I already have tv!

Will someone please help. View solution in original post. Is your Roku model listed as a supported device on this xFinity page?

Yes, it's supported. That's one of the first things I checked since I wasn't sure how old the Roku was. It is a , by the way. Now that you have installed the channel follow these steps to sign and set up the Xfinity channel. After you have opened the channel, click on the Sign-in option on the top left.

Now login to your account by filling in your Xfinity ID and password. If you did everything right, a Success! Page appears on the browser and the Roku screen soon updates. On the Terms And Conditions screen, scroll down to read and select Yes. Now you are all set and ready to use your Xfinity stream app to watch live TV or to stream your previously saved shows and movies on your Roku device.

As with many internet-based applications, things are not always smooth in the case of the Xfinity stream app. The reasons for unstable connectivity can be several like high latency due to increased traffic to simple power-related issues. Users cannot connect to their home WiFi or hot-spots to their Roku while they are able to connect other gadgets. This is because Comcast has shut down the 2.

But it could have been to reduce high latency development while multiple users connect to the same band. Many older Roku devices only support single band networks meaning they cannot support the 5 GHz band but only the 2.

In the case of hotspot users, unfortunately, there is nothing you can do as of now other than to upgrade to a newer Roku device. The most common troubleshooting step to ensure proper connectivity is to check whether your internet is stable.

Unplug the router and plug it back in after a few minutes. Try the same for your Roku by disconnecting the power and connecting back after a few minutes.

If you are facing issues with logging in to the Xfinity Stream app, here are some fixes to consider. Right from when you download the app, you may not be able to open the channel. If your screen is showing this error code it is because multiple devices have been linked to your Xfinity account. A system refresh can sync back your account with the app according to Xfinity.