Visual studio 2017 unable to download installation files

Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Is this page helpful? Please rate your experience Yes No. Any additional feedback? Important Having a problem installing? Note Performing the following actions reinstalls the Visual Studio Installer files and resets the installation metadata.

Close the Visual Studio Installer. Delete the Visual Studio Installer installation directory. Run the Visual Studio Installer bootstrapper. If you don't find that application, you can download the bootstrapper by going to the Visual Studio downloads page and clicking Download for your edition of Visual Studio.

Then, run the executable to reset your installation metadata. Try to install or update Visual Studio again. If the Installer continues to fail, go to the next step. Delete the Visual Studio Installer directory. Delete the Visual Studio Installer folder. Or, you can download the bootstrapper for your edition of Visual Studio from the Visual Studio downloads page. If the Visual Studio Installer continues to fail, proceed to the Report a problem step.

Collect your setup logs. Browse to the " certificates " folder inside the layout folder you created e. However when we tried to run the installer, it failed after running for a few minutes with the following error message: Unable to download installation files This error message was not that useful as we found out that the problem was not related to missing installation files but due to the fact that we forgot to install the required certificates first.

To install the certificates first, you have to Browse to the " certificates " folder inside the layout folder you created e. Posted by Bart Wullems at AM. Labels: Visual Studio When i run the layout option it gives me the error without downloading any file. I've also tried downloading the files from a different PC and transferring them over and doing that installing certificates and run installer again - also with option --noweb as i've seen this in a different post but that didn't work either.

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